We Built This Because
Tradies Kept Missing Calls
Nexwin Technologies is an Australian-built company creating AI receptionists — Nexwin AI Receptionist and Nexwin AI Chatbot — for tradies and service businesses across Australia.
Nexwin focuses on the times when staff cannot safely or practically answer while working. For cost context, SEEK's salary guide lists a typical Australian receptionist salary of $60,000–$70,000 a year. Nexwin AI Receptionist is not an equivalent replacement for in-person duties or human judgement.
Nexwin Technologies was founded in 2022. Nexwin AI Receptionist handles calls routed to it, while Nexwin AI Chatbot handles website enquiries. Both use reviewed business information and rules to answer routine questions and book suitable appointments.
What We Believe
It Should Just Work
No apps to learn. No complicated dashboards. You tell us about your business, we set it up, and it starts answering calls. That's it.
Built for Aussies, by Aussies
Australian voice. Australian English. Built for how Australian businesses actually work — from emergency callouts to arvo bookings.
No Lock-in, No BS
7-day free trial. Cancel anytime. No contracts. If it doesn't work for your business, you don't pay. Simple as that.
Australian-Built and Privacy Act Compliant
Runs on Google Cloud, encrypted in transit and at rest, and handled under the Privacy Act 1988. We publish exactly where every part of the service runs — see our privacy policy. We don't sell your data. Ever.
Two Products. One Problem Solved.
We make two things, and they both solve the same problem: you're too busy working to answer every call and website enquiry.
Nexwin AI Receptionist — Phone Answering
Answers your business calls in a natural Australian voice. Books jobs, handles enquiries, forwards emergencies to your mobile. Works 24/7.
Nexwin AI Chatbot — Website Chat
A chat widget on your website that answers visitor questions, collects job details, and books appointments. One line of code to install.
Want the specifics? See how Nexwin compares to other Australian AI receptionists, or read how setup works before you switch.
How Nexwin Is Built and Supported
Australian Company
Nexwin Technologies was founded in 2022 and is based in Surry Hills, Sydney.
Sydney-Based Support
Product support is available through the Nexwin contact and in-app support channels.
Third-Party AI Providers
Nexwin uses models from established providers including OpenAI and, on request, Anthropic. Processing locations and data-handling details are published in our privacy policy.
What Nexwin Provides
Free Setup
Free onboarding is included. Setup time depends on your knowledge base, call rules, testing and integrations.
Real Human Support
When you need help, you talk to a person in Sydney. Not a chatbot. Not a ticket queue in another timezone.
Your Own Australian Number
Every Nexwin AI Receptionist plan includes a dedicated Australian phone number. No new handset, no hardware changes — just forward your existing business line and you're live.
Evaluate Nexwin AI Receptionist on Your Own Workflow
Use your actual call scenarios, booking rules and human fallbacks during the trial. Nexwin does not guarantee bookings, revenue or savings.
7 days · 100 call minutes included · card required · no charge until the trial ends; paid plan starts on day 8 · cancel anytime
Want the detail? See the technology and development approach behind Nexwin AI Receptionist, our privacy policy, or the full guide to AI receptionists in Australia. Use of the product is governed by our terms of service.