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How Much Does an AI Receptionist Cost?
Published April 2026 · 7 min read
AI receptionist pricing depends on call minutes, channels, setup, integrations, and whether the provider charges usage fees. The right way to compare plans is to look at total monthly cost and the value of the calls you stop missing.
Short answer: In Australia, an AI receptionist typically costs between $100 and $500+ per month, depending on call volume and features. AI phone answering generally starts higher than website-chat-only plans. For example, Nexwin's N-Voice AI phone receptionist starts from $249/month and N-Chat website chat from $124/month (both exclude GST), with a 7-day free trial, free setup, and no lock-in contract. Watch for setup fees, per-minute or per-conversation overage rates, and integration fees, which vary widely between providers.
Typical AI Receptionist Pricing
In Australia, AI receptionist plans commonly sit between a few hundred dollars per month and custom enterprise pricing. Some providers also charge setup fees, per-minute fees, or integration fees.
- Entry plans: Often best for small businesses with moderate call volume.
- Setup fees: Some providers charge onboarding fees; Nexwin setup is included.
- Usage limits: Check included minutes, overage rates, and fair-use terms.
- Integrations: Calendar, CRM, or practice-management integrations can change pricing.
Nexwin Pricing
Nexwin N-Voice starts from $249/month for AI phone answering. N-Chat starts from $124/month for website chat. Plans include a 7-day free trial, free setup, and no lock-in contract.
See the current plans on the Nexwin pricing page.
Compare Cost Against Missed Calls
The cheapest option is not always the lowest price. If one missed enquiry is worth $300, $800, or $2,000 to your business, the cost of unanswered calls can quickly exceed the monthly software cost.
For tradies, clinics, and service businesses, the calculation is simple: if an AI receptionist captures even one extra booking each month, it may pay for itself.