Blog › Nexwin vs Leva Relay

Nexwin vs Leva Relay: Which AI Receptionist Is Right for Your Business?

Published July 2026 · 7 min read

Quick answer: Leva Relay is a $199/month, single-plan AI receptionist built exclusively for Australian trades, with deep ServiceM8 integration — if you're a tradie running your business on ServiceM8, it deserves a serious look. Nexwin is $249/month +GST and built for a wider range of service businesses — trades, but also clinics, law firms, accountants, salons and real estate — with a website chat product (N-Chat) alongside the phone.

As always with our comparisons: we're Nexwin, we're biased, and we'll still tell you when the other product is the better fit — because a customer on the wrong tool churns anyway. Both companies publish pricing and offer free trials, which we consider table stakes.

Leva Relay Pricing vs Nexwin Pricing

How much does Leva Relay cost?

Leva Relay advertises one plan at $199/month with no setup fee, no per-minute charges, and a 14-day free trial (levasolutions.com.au/relay, 7 July 2026). It's positioned squarely at Australian trades — the site lists plumbers, electricians, HVAC, builders, landscapers and painters — with ServiceM8 job creation, Xero sync, calendar booking, and SMS summaries after every call.

How much does Nexwin cost?

Nexwin's N-Voice starts at $249/month +GST with 500 minutes included (then $0.50/min), Google Calendar booking, knowledge-base answers and urgent-call transfer on every plan. Pro is $499/month +GST with 1,000 minutes, CRM integration and SMS summaries. N-Chat adds an AI chat widget to your website from $124/month +GST. All plans: 7-day free trial, free White-Glove onboarding, no setup fee, no lock-in. Details on the pricing page.

Nexwin vs Leva Relay at a glance

Leva Relay details taken from levasolutions.com.au/relay as at 7 July 2026; features and pricing can change — verify with Leva Solutions directly.

Where Each One Wins

Where Leva Relay has the advantage

• ServiceM8-native workflow: Relay creates jobs in ServiceM8, checks your schedule, and pulls customer history mid-call. If ServiceM8 runs your business, that's a genuine, structural advantage.
• Lower single price: $199/month with no per-minute charges advertised is simple and slightly cheaper than Nexwin's entry plan.
• Trade-tuned experience: everything from the demo to the copy is built around emergency callouts, quotes and dispatch — no configuration needed to make it feel tradie-native.

Where Nexwin has the advantage

• Not trades-only: Nexwin serves tradies and also clinics, law firms, accountants, salons and real estate. If your business isn't a trade — or you run more than one kind of business — Relay isn't built for you.
• Two channels, one knowledge base: N-Voice answers the phone and N-Chat answers your website, so after-hours leads get captured wherever they arrive.
• Transparent plan structure: published included-minutes and overage rates ($0.50/min Basic, $0.40/min Pro) instead of an unstated fair-use ceiling.
• Live public demo: call Nexwin's demo number right now, before giving anyone your details.
• White-Glove onboarding: free assisted setup on every plan.

The Verdict

Choose Leva Relay if: you're an Australian tradie, your business runs on ServiceM8, and you want jobs created in your system automatically. That's the use case it was built for, and it shows.

Choose Nexwin if: you're any other kind of service business — or a tradie who doesn't use ServiceM8 — and you want booking, knowledge-base answers and urgent transfer on the entry plan, with the option of website chat from the same provider. Also consider Johnni.ai if you're on ServiceM8 or Simpro and want to compare trade-specialist options.

For the full landscape of options, see our best AI receptionist Australia 2026 comparison.

Frequently Asked Questions