Intelligent AI for Automated Email & Chat Support
T-Smart is the advanced AI assistant that resolves up to 93% of customer inquiries automatically, with precision, efficiency, and a remarkably human touch.
Enterprise-Grade AI Customer Support, Simplified
Whether you're a hotel managing bookings, a financial institution resolving account queries, or a clinic scheduling appointments, T-Smart integrates with your CRM, calendar, and databases to deliver accurate, instant, and human-like interactions, available 24/7.
End-to-End Encryption • GDPR & HIPAA Compliant • Supports Australian Privacy Principles
How T-Smart Works: Advanced Technology, Simplified Experience
T-Smart leverages enterprise-grade AI to connect seamlessly with your existing business systems, turning customer conversations into immediate, intelligent actions. See it in action:
T-Smart handling customer inquiries across different industries. Use the arrows to view more examples.
Technical Excellence, Human Experience
- Integrates via secure APIs with essential tools (e.g., Salesforce, HubSpot, Zoho, custom databases) to access critical business data.
- Automatically updates CRM records in real-time with high accuracy.
- Employs advanced Natural Language Processing (NLP) to match your brand voice for consistent, professional communication.
- Processes complex multi-step queries that often require human support agents.
- Delivers 24/7 availability with sub-second response times.
- Supports over 75 languages for global customer engagement.
- Features intelligent escalation paths to human agents for critical or uniquely complex scenarios.
Enterprise Features Delivering Measurable Results
Real-Time Data Processing
Accesses and analyzes live business data in milliseconds, providing customers with up-to-the-second information and enabling immediate actions.
Seamless Integration
Deploys rapidly, often in days, with pre-built connectors for major CRM, ERP, and scheduling platforms, plus robust API for custom systems.
Up to 93% Resolution Rate
Our proprietary AI resolves the vast majority of customer inquiries without human intervention, continuously learning and improving from each interaction.
Enterprise-Grade Security
Features end-to-end encryption and is built for compliance with global standards including GDPR, HIPAA, and Australian Privacy Principles.
Measurable Business Impact
Reduce Resolution Time by up to 70%
Customer inquiries can be resolved in under 45 seconds, compared to the industry average of 3+ minutes for human agents.
Increase Revenue by up to 24%
Utilize intelligent product recommendations and upselling capabilities to drive measurable increases in average transaction value.
Lower Costs by up to 65%
Significantly reduce operational costs compared to traditional customer support models while enhancing service quality.
Industries Transformed by T-Smart
Hospitality
Streamline reservation management, personalize guest experiences, and potentially increase booking completion rates (e.g., clients report up to 28% uplift).
Financial Services
Enable secure account management, provide real-time transaction support, and ensure regulatory-compliant customer interactions.
Education
Automate administrative tasks, deliver instant student support, and simplify enrollment and information processes.
E-commerce
Enhance personalized shopping assistance, automate order management, and potentially increase conversion rates (e.g., case studies show up to 32% improvement).
Healthcare
Facilitate HIPAA-compliant patient engagement, streamline appointment scheduling, and enable secure medical information requests.
Customer Experience Teams
Empower CX Leaders, Operations Directors, and IT Managers with scalable, AI-driven customer engagement to improve KPIs and efficiency.
Ready to Transform Your Customer Experience?
Experience T-Smart's capabilities firsthand. Request a personalized demonstration, potentially using sample scenarios relevant to your business and systems.
Seamless Website & System Integration
T-Smart deploys efficiently to your existing website and integrates with your core systems with minimal technical overhead:
Add a lightweight code snippet to your website, and T-Smart can be live within hours.
Robust API connections to your CRM, databases, booking engines, and operational systems.
Our AI model evolves with your business needs and learns from customer interactions to improve performance over time.
Our Performance Promise: We're confident in T-Smart. Experience measurable improvements within 90 days, or we offer a satisfaction guarantee (e.g., service extension, or discuss money-back options during your demo).