AI Receptionist for Accountants & Bookkeepers
Nexwin's AI receptionist answers your practice's phone 24/7 — booking client meetings, answering routine questions, and capturing new-business enquiries — from $249/month +GST. From July to October your phone doesn't stop, and the rest of the year you're in client meetings when it rings. Either way, calls go unanswered — and a business owner looking for a new accountant rarely leaves a voicemail. N-Voice picks up every time.
How Our AI Receptionist Works for Accounting Practices
N-Voice answers in a natural Australian voice and deals with the calls that eat your day — freeing you and your team for the work clients actually pay for.
Tax-Season Overflow, Absorbed
Every EOFY the same thing happens: appointment requests, "what do I need to bring?", "has my return been lodged?" — all at once. N-Voice handles multiple simultaneous calls (five on Basic, ten on Pro), answers the routine questions from your knowledge base, and books returns appointments into your calendar without your staff touching the phone.
Meetings Protected, Messages Organised
When you're walking a client through their numbers, the last thing you need is the phone. N-Voice takes the call, deals with it or takes a structured message, and — on the Pro plan — texts you a summary, so between meetings you can see at a glance what needs a call-back and what's already handled.
New-Client Enquiries Captured
Business owners hunt for a new accountant after hours — evenings, weekends, and the guilty week after a BAS deadline passes. N-Voice answers those calls, explains your services and fees as you've configured them, and books the initial consultation while your competitors' phones ring out.
See how the full setup works. N-Voice starts at $249/month +GST with 500 call minutes included — full details on the pricing page.
Key Benefits for Accountants & Bookkeepers
Your Clients Are Small Businesses Too
Per the ASBFEO small-business data portal, 97.3% of Australian businesses are small businesses — and their owners do their admin at night. N-Voice is there when they call at 8pm.
Deadline Weeks Without the Chaos
BAS quarters, EOFY, tax deadlines — call volume spikes exactly when your team has the least time to answer. N-Voice scales instantly for the rush and costs the same in your quiet months.
Fewer "Quick Questions"
Opening hours, parking, what documents to bring, whether you handle SMSF — the questions that interrupt your day get answered consistently from your knowledge base, without a human picking up.
Structured Messages, Not Voicemail Roulette
Every message includes the caller's name, number, business, and what they need — with a full transcript in your dashboard. Call-backs get prioritised in seconds.
Grow Without Front-Desk Overhead
According to SEEK's salary guide, a receptionist costs $55,000–$65,000 a year for business-hours coverage. N-Voice covers every hour of the year from $249/month +GST.
Confidentiality Built In
Client financial affairs are sensitive. Call data stays in Australia, encrypted, handled under the Privacy Act 1988 — with retention controls in your hands.
Frequently Asked Questions
Will the AI answer tax questions?
No. N-Voice never gives tax or financial advice. It answers practice questions from the knowledge base you configure — services, fees, what to bring, deadlines you publish — and books anything requiring an accountant's judgement as an appointment or message.
Can it cope with EOFY call volumes?
Yes. N-Voice answers multiple calls simultaneously — up to five at once on Basic and ten on Pro — so July call spikes don't produce engaged tones. If you expect heavy volume, the Pro plan includes 1,000 minutes per month with overage at $0.40/min.
Does it integrate with Xero or our practice software?
N-Voice books appointments via Google Calendar out of the box. It doesn't post into Xero — it's a receptionist, not a bookkeeping tool — but the Pro plan includes custom integration with your existing CRM or practice software.
Can it tell existing clients about the status of their work?
N-Voice doesn't access your client files, so it won't disclose case-specific information. It takes a structured message ("Sarah from ABC Pty Ltd is chasing her BAS") and routes it to the right person — protecting confidentiality while keeping clients feeling heard.
Make Tax Season Just Busy — Not Broken
Your expertise is why clients stay. Answering the phone isn't. Let N-Voice handle the calls while your team does the work that bills.
7-day free trial. 100 minutes included. No lock-in. Cancel anytime.
Related industries: law firms, real estate agents — or see the full guide to AI receptionists in Australia.