Features › CRM & Custom Integrations
Connect Nexwin with the Business Software You Already Use
Nexwin supports workflows with ServiceM8, Tiny Away and other business platforms that provide suitable API access and permissions. Our technical support team handles approved integration work for you, so your team does not need to build the connection.
What's Included
- Custom integration with your existing CRM or practice software (Pro plan)
- Call summaries, bookings, and contact details sync into the tools you already use
- Approved integration work completed by Nexwin's technical support team
- No separate Nexwin integration fee
Once the required API access keys and permissions are available, our technical support team typically completes a standard approved integration within five business days. The third-party platform must provide an API capable of the required actions; an API's existence alone does not guarantee that every workflow is technically available.
ServiceM8
Connect supported customer, job and scheduling steps to a service-business workflow.
Tiny Away
Use supported accommodation availability in a tested guest-enquiry workflow, as demonstrated by Hidden Camp.
Other platforms
We assess the documented API, available permissions and required read/write actions before confirming the integration.
See pricing for exactly what's included on each Nexwin AI Receptionist and Nexwin AI Chatbot plan.
Common Questions
Does Nexwin come with its own built-in CRM?
No — Nexwin doesn't replace your CRM. Instead, it integrates with the CRM or practice software you already run, on the Pro plan.
Is CRM integration included on the Business plan?
Custom CRM integration is available on the Pro plan; Business covers core call and chat handling. See pricing.html for full plan details.
How long does an approved integration take?
Our technical support team typically completes a standard approved integration within five business days once the required API access keys and permissions are available.
Does Nexwin charge an integration setup fee?
No separate Nexwin integration fee applies to approved integration work. The required Nexwin plan and any account, subscription or API access required by the third-party platform remain the customer's responsibility.