Every Feature Nexwin Gives Your Business
Nexwin answers phone calls and website chats 24/7, books appointments straight into your calendar, and hands you a summary, transcript, and recording of every interaction — all from one shared knowledge base across N-Voice (phone) and N-Chat (website).
What Can Nexwin's AI Receptionist Do?
AI Phone Answering
Answers every call 24/7 in a natural Australian voice — no voicemail, ever.
AI Website Chatbot
Engages website visitors, answers questions, and captures leads around the clock.
Smart Appointment Scheduling
Checks real-time calendar availability and books jobs straight in — no double-bookings.
Call & Chat Summaries
Every call and chat ends with an AI-written summary, sentiment, full transcript, and recording.
Caller Memory & Recognition
Remembers repeat callers and their history, so no one has to repeat themselves.
Smart Call Routing & Handoff
Routes calls by department or urgency, and warm-transfers to a human when it matters.
Knowledge Base Training
Train it on your website and your own documents, so every answer matches your business.
CRM & Custom Integrations
Connects into the CRM or practice software you already use (Pro plans).
Native Mobile App
Manage calls, bookings, and summaries from the iPhone or Android app.