AI Chatbot for Your Website
Nexwin AI Chatbot works while you sleep
Nexwin AI Chatbot is an AI chatbot for your website — a live chat widget you add with one line of code. It can answer visitor questions, collect job details and run configured appointment-booking flows 24/7, subject to service availability. AI can make mistakes, so keep a human contact path for important enquiries.
Nexwin AI Chatbot can be purchased separately at $129/month +GST, or is included with every paid Nexwin AI Receptionist plan for businesses that want both phone and website channels covered. See how Nexwin AI Chatbot is included with Nexwin AI Receptionist.
Offer Another Contact Option After Hours
Nexwin AI Chatbot provides automated responses using the business information you review and publish. It can collect job details and run a configured booking flow outside staffed hours.
Response time depends on the visitor's network and upstream-service availability. Test common, unusual and escalation questions before relying on it.
Seven days included. Card required. No charge until the trial ends and your selected plan starts on day 8. Cancel anytime.
7-Day Free Trial | One-Line Install | Australian Built & Operated
Try It Yourself — Right Now
This isn't a demo video or a mockup. The Nexwin AI Chatbot assistant below is the real product, live on this very page — the same one-line widget your customers would use. Open it and ask it anything about Nexwin: pricing, setup and booking workflows. It is available 24/7, subject to service availability.
The live assistant is open in the corner 👉
Go ahead — ask it anything about Nexwin, our products, or your business. Not sure where to start? Try one of these:
- "How much does Nexwin AI Chatbot cost?"
- "Can it book appointments into my calendar?"
- "How long does setup take?"
Powered by the exact widget you'd install with one line of code.
What Nexwin AI Chatbot Can Do
- Answer visitor questions using your business knowledge base, services, and pricing.
- Captures the job properly — name, contact, address, the issue, and preferred time.
- Runs a configured flow with your connected calendar — checks live availability before attempting to create an appointment.
- Writes it up to your phone — you get the lead summary by text/email the moment the chat ends.
- Same brain as your phone receptionist — Nexwin AI Chatbot and Nexwin AI Receptionist share what they know about your business, so answers are consistent across phone and web.
- Can capture after-hours enquiry details for follow-up.
- If a visitor needs human help, prompt them to call your business directly or leave their contact details for a callback.
- Provide automated 24/7 availability, subject to service availability.
- Fully customisable — set your brand colours, title, welcome message, and agent icon.
- Share Info During Calls (Pro plan) — Nexwin AI Chatbot texts a link or emails a document to a visitor who asks for one, right in the chat.
Why Your Website Needs Nexwin AI Chatbot
Replies in Seconds
Nexwin AI Chatbot responds automatically using the services, pricing and availability information you review and publish. Response time depends on network and upstream services.
One Line of Code
Paste the supplied snippet on a supported website and the chat widget appears. Whether you need a developer depends on your platform and permissions; Nexwin can assist with installation.
Knows Your Business Inside Out
We train it on your services, pricing, hours, and common questions. It answers like someone who's worked at your business for years.
Australian Built. Processing Disclosed.
Nexwin does not claim Australian data residency. Nexwin AI Chatbot data is encrypted in transit and at rest, and some processing occurs overseas. See our privacy policy for the current component-by-component locations.
Phone and web enquiries in one place.
Nexwin AI Chatbot catches the leads that come through your website; Nexwin AI Receptionist catches the ones that call. Both land in the same dashboard and the same app on your phone, written up and ready to action. Nothing slips through the cracks.
Nexwin AI Chatbot is included free with every Nexwin AI Receptionist phone plan.
Works for Any Service Business with a Website
Nexwin AI Chatbot is a chatbot for small business — built for tradies, clinics, salons and local service operators, not enterprise helpdesks. It's trained on your actual services and pricing, so it fits businesses without an IT team.
Plumbers, Sparkies & Builders
Visitors describe their problem, Nexwin AI Chatbot collects the address and preferred time, and books it in. You get the job details without lifting a finger.
Hotels & Accommodation
Guests can ask approved questions about check-in, amenities and booking steps without tying up your front desk.
Beauty & Wellness
Clients browse your services and book treatments directly through chat. No phone tag, no "I'll call back later."
Cleaners & Landscapers
Quote requests come in at all hours. Nexwin AI Chatbot collects the details — property size, service needed, timeline — so you can quote fast.
Restaurants & Hospitality
Configure flows for table reservations, menu questions and event-booking enquiries, with staff fallback for exceptions.
Any Service Business
If customers visit your website to ask questions or book — and you can't reply 24/7 — Nexwin AI Chatbot is built for you.
The dashboard behind the chat
Everything Nexwin AI Chatbot does on your site is set up, watched, and actioned from one simple dashboard — the same one your Nexwin AI Receptionist phone assistant uses.
Make It Look and Feel Like Your Brand
Nexwin AI Chatbot isn't a generic white-label widget dropped on your site. Set your brand colour, upload your own icon, name your agent, and choose where the widget sits on the page — all without touching code.
- Brand colour picker — matches your website perfectly
- Upload your own agent icon or logo
- Custom chat title and subtitle
- Widget position: bottom right or bottom left
- Domain whitelist — only shows on your site
It Learns Your Business From Your Website
No long questionnaires. Point Nexwin AI Chatbot at your website and it reads your services, pricing, and FAQs — then answers visitors like someone who's worked there for years. You review and tweak before it goes live.
- Pulls services, pricing and FAQs from your site automatically
- Add or correct anything in plain English
- Uses reviewed business knowledge, with testing and a configured fallback still required
Runs Configured Booking Flows with Your Calendar
When a visitor is ready, Nexwin AI Chatbot can check connected-calendar availability before attempting to create an appointment. Review booking rules and monitor for conflicts or failed writes.
- Live availability check before a booking attempt
- Captures name, contact, address and the job details
- Lead summary lands on your phone the moment the chat ends
Every Chat, Written Up and Searchable
Review available conversation records and pick up where a visitor left off. Phone and web enquiries can sit side by side in the same history.
- Full transcript of every conversation
- Web chats and phone calls in one place
- Search and filter by name, date or job type
Common Questions
What if a visitor asks something Nexwin AI Chatbot doesn't know?
Configure Nexwin to offer a callback or another human contact path when information is uncertain. AI can still make mistakes, so review the approved knowledge and test unknown-answer behaviour before launch.
Do I need a developer to install it?
Nexwin provides a one-line embed script. Whether you need a developer depends on your website platform and permissions; Nexwin can assist with installation.
How does Nexwin handle chatbot data?
Nexwin uses TLS 1.2 or higher for data in transit and encrypts sensitive configuration data at rest. The privacy policy describes how chat logs and customer details are handled and identifies overseas processing locations. No method of electronic transmission or storage is completely secure.
How fast is setup?
Configuration and testing time varies with your website, business information and booking workflow. You review the information, then add the supplied line of code to a supported website.
Is Nexwin AI Chatbot a good chatbot for small business?
Nexwin AI Chatbot is designed for small service businesses such as tradies, clinics, salons and restaurants. It uses the business information you review and is supplied with a one-line embed script. Whether you need a developer depends on your website platform and permissions. The standalone plan is $129/month +GST.
Let Your Website Handle Enquiries While You Work
Give website visitors another way to ask a question, share enquiry details or begin a configured booking flow.
Live in 3 Steps
We handle the hard part — you just tell us about your business:
Tell us your services, pricing, hours, and FAQs. We configure Nexwin AI Chatbot to sound like your business.
Copy the snippet from your dashboard and paste it on your website. Or we'll do it for you.
After publishing, test the widget on your live site and monitor responses, lead capture and any booking workflow.
Seven days and unlimited chat messages for normal business use, subject to the Fair Use Policy included. Card required. No charge until the trial ends and your selected plan starts on day 8. Cancel anytime.
See also: AI Chatbot Australia | AI Phone Receptionist Australia | AI Receptionist for Tradies | AI Receptionist for Hotels | AI Receptionist for Real Estate
Nexwin AI Chatbot features: All features | Knowledge Base Training | Appointment Scheduling | Call & Chat Summaries | CRM Integrations | FAQ