Try Nexwin AI Receptionist on Your Own Call Workflow for 7 Days
Nexwin AI Receptionist handles calls routed to it 24/7 in a natural Australian voice, can book suitable jobs into your calendar, and sends you a summary after completed calls.
No on-site hardware and no app for your callers. Keep your business number and configure call forwarding when you are ready. Free onboarding is included; setup time depends on your business information, call rules and integrations.
7 days · 100 call minutes included · card required · no charge until the trial ends; paid plan starts on day 8 · cancel anytime
You Already Know What a Missed Call Costs You
You're under a sink, on a roof, mid-treatment or driving between jobs. The phone rings and you cannot safely answer. The commercial impact depends on how many calls you miss, why people call, and what a completed booking is worth to your business.
Use your own records rather than a generic ROI promise: compare your actual missed-call rate and average booked-job value with the Nexwin AI Receptionist subscription. Nexwin does not guarantee bookings, revenue or savings.
It's a problem most Australian businesses have no way around: ASBFEO data shows 63.6% of Australian businesses are non-employing — sole traders with nobody else to pick up the phone.
Voicemail records messages; Nexwin AI Receptionist can instead hold a conversation, capture details and offer configured appointment times. Some calls will still need a human, and you define the transfer and fallback rules.
What Happens When Someone Rings You
1. It picks up — and already knows who's calling
Answers on the first ring, 24 hours a day, in a natural Australian voice you choose yourself. If it's a returning customer, it recognises the number and knows their history before it even says hello — no "can I take your name and address again?"
2. It books the job into your real calendar
Nexwin AI Receptionist can create a booking in your connected Google Calendar. It checks configured availability and travel buffers before offering a time. Review your configuration and bookings because automated systems can make mistakes.
3. You get the whole conversation in a text
After a completed call, the configured text and email include a plain-English summary, extracted action items and links to the transcript and recording.
Seven days and 100 call minutes included. Card required. No charge until the trial ends and your selected plan starts on day 8. Cancel anytime.
Everything It Does for You
Every one of these is included from the entry plan up — nothing here is an add-on you discover later.
Answers 5 calls at once
Business supports up to 5 simultaneous calls and Pro supports up to 10, within the plan's concurrency allowance.
Sends real emergencies to your mobile
You write the transfer rules in plain English — for example, "burst pipes go to my mobile." Configure a fallback number and review the rules for sensitive workflows because AI routing can make mistakes.
Knows your business, not a script
Add your website to import services, pricing, hours and FAQs into the knowledge base, then review and edit the extracted information before publishing.
Tells you how the caller sounded
Completed calls can be tagged positive, neutral or negative to help you prioritise review. Sentiment is an automated estimate and may be wrong.
Your dedicated Australian number
Keep the number your customers already have. Forward it when you're busy, after hours, or all the time — your call.
The whole thing runs from your phone
Native iPhone and Android app. Change how it answers, read transcripts, listen to recordings, check your bookings — from the ute.
Transparent data handling
Nexwin is built in Australia but does not claim Australian data residency. The application backend currently runs in Singapore, the production database is in a United States multi-region, and real-time voice, transcription and AI processing is primarily in the United States. Data is encrypted in transit and at rest. Read the current component locations and overseas-disclosure terms in our Privacy Policy.
Booking on every plan
Complete appointment management — book, reschedule and cancel against your connected calendar — is included from Nexwin AI Receptionist — Business.
And Your Website Chatbot Is Included Free
Half your leads aren't ringing at all. They're filling in a form at 9pm and waiting for you to reply in the morning — by which time they've messaged three other people.
Every Nexwin AI Receptionist plan includes Nexwin AI Chatbot, our AI website chat widget, at no extra cost. Business includes unlimited chat messages for normal business use; Fair Use Policy applies to both Business and Pro. Standalone Nexwin AI Chatbot is $129/month +GST. Both products can use the same reviewed knowledge and connected calendar.
Two channels covered. One subscription.
Configure It Yourself or Use Free Onboarding
Add your website, review the imported information, choose a voice and define your call-handling rules. Setup time varies with the amount of information and the integrations you need.
If you would rather have help, free onboarding is included. Nexie, the in-app assistant, can also guide configuration changes and help draft call-handling instructions for your review.
Want the step-by-step? See how it works.
Where Nexwin AI Receptionist Can Fit
Nexwin AI Receptionist can be configured for routine calls in hotels, trades, clinics, salons and other service businesses. Suitability depends on your workflow, the judgement required and the fallback you provide for calls that need a person.
See how it's set up for tradies, hotels and accommodation providers, salons or small business generally.
Straightforward Pricing, Published Right Here
A part-time receptionist costs you $25–$35 an hour and goes home at five. A full-timer runs $60,000–$70,000 a year before super and leave, according to SEEK's salary guide — and still can't answer three calls at once.
| Plan | Price | What you get |
|---|---|---|
| Nexwin AI Receptionist — Business | $249/month +GST | 600 minutes (then $0.49/min), appointment booking, up to 5 simultaneous calls, free Nexwin AI Chatbot (unlimited chat messages for normal business use, subject to the Fair Use Policy), free setup, no lock-in |
| Nexwin AI Receptionist — Pro | $499/month +GST | Everything in Business plus 1,200 minutes (then $0.39/min), up to 10 simultaneous calls, CRM and custom integrations, and Share Info During Calls — the AI texts or emails a quote, form or document to the caller mid-conversation |
No setup fee. No contract. Cancel any time. Full pricing detail →
Seven days and 100 call minutes included. Card required. No charge until the trial ends and your selected plan starts on day 8. Cancel anytime.
The Questions Everyone Asks First
Will my customers know it's a robot?
It speaks in a natural Australian voice you choose yourself, and it answers with real knowledge of your business rather than reading a script. Ring the demo line and judge it with your own ears before you decide — that's exactly what it's there for.
Do I have to change my phone number?
No. You keep your number and forward it — all the time, after hours, or only when you're already on a call. You choose, and you can change it whenever you like.
What if it gets something wrong?
You set the transfer and fallback rules, but AI can still make mistakes. Review completed-call transcripts, test important scenarios and keep a human fallback for complex, sensitive or urgent matters.
Can I use it alongside my existing staff?
Yes. You can forward all calls, only after-hours calls, or calls that ring out while your team is busy. Choose the forwarding setup that fits your workflow.
What happens after the free trial?
A card is required at sign-up. The trial lasts seven days and includes 100 call minutes. You are not charged until the trial ends; your selected paid plan starts automatically on day 8 unless you cancel. You can cancel anytime.
How long until it's working?
Setup time depends on the amount of business information, call rules and integrations you need. Free onboarding is included, but you should review and test the configuration before forwarding live customer calls.
Test Nexwin AI Receptionist Before You Decide
Use the trial to test your own call scenarios and workflow. Nexwin does not guarantee bookings, revenue or savings.
7 days · 100 call minutes included · card required · no charge until the trial ends; paid plan starts on day 8 · cancel anytime. Nexwin AI Receptionist — Business includes unlimited chat messages for normal business use; Fair Use Policy applies to both Business and Pro. Standalone Nexwin AI Chatbot is $129/month +GST.
New to this? Read what an AI receptionist is | Nexwin AI Receptionist product tour | Features | Pricing | FAQ